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Q: Are you a factory or trading company?
A: We are a direct factory located in Panyu, Guangzhou – the heart of China's amusement equipment industry. You're welcome to visit our production line and showroom. -
Q: What's your warranty policy?
A: We provide 1-year warranty and lifelong technical support. -
Q: How long is the delivery time?
A: Sample orders: 7-10 days. Bulk orders: 15-25 days depending on quantity and customization. -
Q: Do you provide custom OEM/ODM services?
A: Yes, we can customize machine colors, logos, software, and prize dispensing mechanisms according to your requirements. -
Q: What's the MOQ?
A: Our MOQ is 1 unit for sample testing, and we offer wholesale pricing for bulk orders.
